Scrum Master certification · Scrum Guide 2020 · Updated 2026

Free Scrum Master (CSM) Practice Exam (2026)

Full-length Scrum Master mock exams with the same number of questions and time as the CSM exam. Scrum theory, roles, events, artifacts and real Scrum Master situations, answers explained, and your score by topic.

2. Choose a mode

50 questions · 1 hour · same as the real exam

100% free · no signup · progress saved on your device
You have an unfinished attempt on this set.
--:--:-- Answered 0/50 · Score 0

Questions 1–10Page 1 of 5
🏆

Question 1Scrum Events

Which statement about the Sprint is accurate according to the Scrum Guide?

Correct answer: C. All work, including the other events, happens in Sprints
The Scrum Guide calls the Sprint a container for all other events and says all the work necessary to achieve the Product Goal happens within Sprints. Sprint Planning starts the Sprint and the Retrospective concludes it, so neither sits outside it.
Question 2Scrum Team

A media company proposes that a steering committee of three directors jointly act as Product Owner, voting on backlog order each week. What does the Scrum Guide say?

Correct answer: B. The Product Owner is one person, not a committee
The Scrum Guide states the Product Owner is one person, not a committee, though they may represent the needs of many stakeholders. A shared backlog does not fix the problem of split accountability.
Question 3Artifacts & Commitments

At an airline, the Developers keep a private technical task list alongside the Product Backlog and work from both. What does the Scrum Guide say about the Product Backlog?

Correct answer: D. It is the single source of work for the Scrum Team
The Scrum Guide describes the Product Backlog as the single source of work undertaken by the Scrum Team. Hidden lists reduce transparency and let work bypass the Product Owner's ordering.
Question 4Scrum Master in Practice

During Sprint Reviews at a hotel booking company, one senior stakeholder talks over everyone and others stop giving feedback. What should the Scrum Master do FIRST?

Correct answer: A. Facilitate so all are heard, and coach the stakeholder privately
The Scrum Master facilitates stakeholder collaboration and coaches people inside and outside the team. Using facilitation in the room plus a private coaching talk keeps valuable input without excluding anyone. Removing the stakeholder loses the feedback the Sprint Review exists to gather.
Question 5Scrum Theory & Values

At a fintech startup, Developers keep unfinished and failing work off the shared board so it always looks green before stakeholder check-ins. Which Scrum pillar is MOST directly undermined?

Correct answer: B. Transparency, because inspection without it is misleading
The Scrum Guide states that transparency enables inspection, and inspection without transparency is misleading and wasteful. Hiding failing work makes every later inspection unreliable. Focus is a Scrum value, not one of the three pillars.
Question 6Scrum Events

A Scrum Team at a freight company wants a one-week break between Sprints to clean up and plan. What does the Scrum Guide say?

Correct answer: A. A new Sprint starts right after the prior one ends
The Scrum Guide states a new Sprint starts immediately after the conclusion of the previous Sprint. Cleanup and refinement happen inside Sprints. A sustainable pace is achieved within the Sprint cadence, not by adding gaps.
Question 7Artifacts & Commitments

Where does the Product Goal reside according to the Scrum Guide?

Correct answer: D. In the Product Backlog
The Scrum Guide says the Product Goal is in the Product Backlog, and the rest of the Product Backlog emerges to define what will fulfill it. It is the commitment for the Product Backlog. The Sprint Backlog's commitment is the Sprint Goal.
Question 8Scrum Team

At an e-commerce company, a release fails because some features skipped code review. Leadership asks who in the Scrum Team is accountable for instilling quality by adhering to the Definition of Done. What is the answer?

Correct answer: A. The Developers, who build the Increment
The Scrum Guide lists instilling quality by adhering to a Definition of Done as an accountability of the Developers. The Product Owner orders and clarifies work but does not own its technical quality, and the Scrum Master does not enforce quality on the team's behalf.
Question 9Scrum Master in Practice

A Scrum Team at a marketing agency wants to drop Sprint Retrospectives because 'nothing is wrong and they feel repetitive.' What is the Scrum Master's BEST response?

Correct answer: C. Keep it, and help refresh its format and purpose
The Retrospective is a required Scrum event for finding ways to increase quality and effectiveness, even when things go well. The Scrum Master helps keep events positive and productive, so fresh formats address the real complaint. A management mandate treats the symptom only.
Question 10Scrum Theory & Values

A Scrum Team at a regional insurer learns in its Retrospective that its deployment checklist causes delays. Changing the checklist needs sign-off from a director the team sees once a quarter. According to Scrum theory, what does this MOST directly harm?

Correct answer: A. Adaptation, which is harder when people lack empowerment
The Scrum Guide notes that adaptation becomes more difficult when the people involved are not empowered or self-managing. The team inspected well and found the issue but cannot act on it. The Retrospective is in fact the right event to inspect processes and tools.
Question 11Scrum Events

At the start of Sprint Planning, the Product Owner of an online learning platform explains how the product could increase its value this Sprint. What should the whole Scrum Team do next on this topic?

Correct answer: D. Collaborate to define a Sprint Goal
The first Sprint Planning topic is why the Sprint is valuable. The Product Owner proposes how the product could increase value, and the whole Scrum Team collaborates to define a Sprint Goal that communicates why the Sprint is valuable. Assigning items to individuals is not a step Scrum prescribes.
Question 12Artifacts & Commitments

A Product Owner at a car rental company wants to bring an epic estimated at three Sprints of work straight into Sprint Planning. What does the Scrum Guide suggest?

Correct answer: B. Refine it into smaller items that can be Done in one Sprint
The Scrum Guide says Product Backlog items that can be Done by the Scrum Team within one Sprint are deemed ready for selection in Sprint Planning. Large items are refined into smaller, more precise ones. Sprints are one month or less, so a three-month Sprint is not allowed.
Question 13Scrum Team

According to the Scrum Guide, the Scrum Master is accountable for what?

Correct answer: C. The Scrum Team's effectiveness
The Scrum Guide says the Scrum Master is accountable for the Scrum Team's effectiveness, by enabling the team to improve its practices within the Scrum framework. Ordering the Product Backlog belongs to the Product Owner, and assigning work would conflict with self-management.
Question 14Scrum Master in Practice

A development manager at an energy company has started assigning Sprint Backlog tasks to individual Developers each morning. What should the Scrum Master do?

Correct answer: B. Coach the manager on why Developers self-manage their work
Scrum Teams are self-managing and decide internally who does what, when and how. The Scrum Master serves the organization by helping managers understand this and find better ways to support the team. Having the Scrum Master or Product Owner assign tasks just moves the problem.
Question 15Scrum Events

A Scrum Team at a water utility uses one-month Sprints. Its Sprint Planning routinely runs about ten hours over two days. What does the Scrum Guide say about this?

Correct answer: D. It exceeds the 8-hour maximum for a one-month Sprint
The Scrum Guide timeboxes Sprint Planning to a maximum of eight hours for a one-month Sprint, usually shorter for shorter Sprints. Ten hours exceeds that limit, and the length does not stretch just because the work feels complex.
Question 16Scrum Theory & Values

The Scrum Guide says Scrum is founded on empiricism and lean thinking. What does lean thinking contribute?

Correct answer: B. Reducing waste and focusing on the essentials
Per the Scrum Guide, lean thinking reduces waste and focuses on the essentials. Maximizing individual utilization is a common misreading of lean that often creates more waste through multitasking and queues. Detailed upfront planning conflicts with empiricism.
Question 17Artifacts & Commitments

During refinement at a navigation app company, the Product Owner pushes the Developers to lower their size estimate on a feature so it fits the release plan. Who is responsible for sizing according to the Scrum Guide?

Correct answer: C. The Developers, who will do the work
The Scrum Guide says the Developers who will be doing the work are responsible for the sizing. The Product Owner may influence them by helping them understand and select trade-offs, but should not dictate the estimate.
Question 18Scrum Team

A Product Owner at a travel booking site insists the Developers use a specific database and caching design she read about online. The Developers prefer a different approach. Who decides how the work is done?

Correct answer: A. The Developers, as they decide how to build it
Self-management in Scrum means the team internally decides who does what, when and how; the Product Owner decides what is most valuable, not how to build it. She can share concerns and trade-offs, but the technical approach belongs to the Developers.
Question 19Scrum Master in Practice

Developers at a pharmaceutical firm wait up to a week for a separate security group to approve every deployment, which repeatedly blocks the Sprint Goal. The team has already tried to fix this on its own. What should the Scrum Master do?

Correct answer: D. Work with the security group and leaders to cut the delay
The Scrum Master causes the removal of impediments to the Scrum Team's progress, which often means working with other parts of the organization. Since the team has already tried, engaging the security group and leadership is the right step. Bypassing security controls creates new risk and is not the Scrum Master's call.
Question 20Scrum Events

Developers at a robotics startup want to stop answering three fixed questions at the Daily Scrum and instead walk the board item by item. Is this allowed?

Correct answer: A. Yes, if it focuses on progress toward the Sprint Goal
The 2020 Scrum Guide lets the Developers select whatever structure and techniques they want, as long as the Daily Scrum focuses on progress toward the Sprint Goal and produces an actionable plan for the next day. The three questions are an optional technique, not a rule.
Question 21Scrum Theory & Values

During Sprint Planning at a logistics company, a junior Developer believes the selected work cannot be finished with acceptable quality, but senior members seem confident. Which Scrum value would MOST encourage her to speak up?

Correct answer: C. Courage, by doing the right thing and raising the concern
The Scrum Guide says Scrum Team members have the courage to do the right thing and work on tough problems. Raising a real quality risk during planning is exactly that. Commitment is about achieving goals and supporting each other, not silently absorbing an unrealistic plan.
Question 22Artifacts & Commitments

A new executive at a shipping firm asks who in the Scrum Team commits to the Sprint Goal. According to the Scrum Guide, what is the answer?

Correct answer: D. The Developers, as their commitment
The Scrum Guide says the Sprint Goal is a commitment by the Developers. Although the Product Owner proposes how the Sprint could add value and the whole Scrum Team defines the goal, the Developers commit to achieving it.
Question 23Scrum Team

At a bank, a Scrum Team writes code each Sprint but hands it to a separate testing department, so nothing is releasable until weeks later. Which Scrum characteristic is the team MOST clearly missing?

Correct answer: D. Cross-functionality, with all needed skills
The Scrum Guide says Scrum Teams are cross-functional, meaning members have all the skills necessary to create value each Sprint. Depending on an outside testing group prevents a Done, usable Increment each Sprint. A full-time Scrum Master would not supply the missing skills.
Question 24Scrum Master in Practice

A Product Owner at an insurance startup keeps ordering only new features, and Developers say growing technical debt is slowing every Sprint. What should the Scrum Master do?

Correct answer: B. Help make the debt visible so the PO can weigh it in ordering
The Scrum Master helps make problems transparent and facilitates conversations between the Product Owner and Developers. Once the cost of the debt is visible, the Product Owner can make informed ordering decisions. Hidden fixes reduce transparency, and the Scrum Master does not reorder the backlog.
Question 25Scrum Events

A Product Owner at a small agency is also writing code for an item in the Sprint Backlog. How does she take part in the Daily Scrum?

Correct answer: C. She attends as a Developer for that work
The Scrum Guide says if the Product Owner or Scrum Master are actively working on items in the Sprint Backlog, they participate as Developers. The Daily Scrum is an event for the Developers, so the Product Owner does not lead it.
Question 26Scrum Events

At the Sprint Review of a farm equipment software team, stakeholders reveal that a new regulation changes what customers need most. What is the MOST appropriate outcome of this event?

Correct answer: D. Adjust the Product Backlog to meet the new need
The Sprint Review is a working session where the Scrum Team and stakeholders decide what to do next, and the Product Backlog may be adjusted to meet new opportunities. The Retrospective is about how the team works, not product direction, and timeboxes should not be extended.
Question 27Artifacts & Commitments

A functional manager at a hospital IT department edits the Sprint Backlog each morning to add tasks she thinks are missing. What does the Scrum Guide say about the Sprint Backlog?

Correct answer: C. It is a plan by and for the Developers
The Scrum Guide describes the Sprint Backlog as a plan by and for the Developers, a highly visible, real-time picture of the work they plan to accomplish. It is updated throughout the Sprint, but by the Developers, not by outside managers.
Question 28Scrum Team

Why does the Scrum Guide say a Scrum Team is typically 10 or fewer people?

Correct answer: B. Smaller teams communicate better and are more productive
The Scrum Guide says the team should be small enough to remain nimble and large enough to complete significant work, and that smaller teams generally communicate better and are more productive. The limit has nothing to do with budgets or coaching capacity.
Question 29Scrum Master in Practice

A newly formed Scrum Team at a pet supply retailer keeps asking its Scrum Master to choose the approach for each technical problem. What is the MOST appropriate response?

Correct answer: C. Coach the team to reach decisions on its own
The Scrum Master is a true leader who serves the team, including by coaching members in self-management. Making the decisions builds dependence and undermines self-management. The Product Owner is accountable for value, not the Developers' technical choices.
Question 30Scrum Theory & Values

A Developer at a healthcare software firm has been stuck on an integration for two days but keeps saying 'on track' at the Daily Scrum, hoping to fix it alone. Which Scrum value is he MOST clearly not living?

Correct answer: A. Openness about the work and its challenges
The Scrum Guide says the Scrum Team and its stakeholders are open about the work and the challenges. Hiding a blocker delays help and distorts the plan. He is in fact focused on his item, which is why that option misses the real issue.
Question 31Scrum Events

In a Retrospective at a payroll software company, a Developer suggests adding automated security scans to the Definition of Done. Someone says the Retrospective is only for team dynamics. What is correct?

Correct answer: B. The Retrospective inspects processes, tools and the DoD
The Scrum Guide says the Retrospective inspects how the last Sprint went with regard to individuals, interactions, processes, tools and the Definition of Done. Strengthening the DoD there is appropriate. The Product Owner does not own the DoD.
Question 32Artifacts & Commitments

At the end of a Sprint at a payments company, one item is coded but has not passed the performance testing required by the Definition of Done. What should happen to it?

Correct answer: A. Return it to the Product Backlog for later
The Scrum Guide says if a Product Backlog item does not meet the Definition of Done, it cannot be released or even presented at the Sprint Review. It returns to the Product Backlog for future consideration.
Question 33Scrum Team

A sales vice president at a SaaS company wants a reporting feature moved to the top of the Product Backlog for a big prospect. What is the appropriate path according to the Scrum Guide?

Correct answer: C. Convince the Product Owner, who decides the order
The Scrum Guide says those wanting to change the Product Backlog can do so by trying to convince the Product Owner, and the entire organization must respect the Product Owner's decisions. The Scrum Master does not order the backlog.
Question 34Scrum Master in Practice

An executive at a construction software company asks the Scrum Master for a daily report of hours each Developer spent on each task. What is the BEST alternative to propose?

Correct answer: D. Inspect Done Increments and progress toward the Product Goal
Scrum measures progress through Done Increments and progress toward goals, inspected at events like the Sprint Review. Hours and personal velocity measure activity, not value, and invite micromanagement. The Daily Scrum is for the Developers, not a status meeting for executives.
Question 35Scrum Theory & Values

A government contractor's team spends its first two Sprints producing a 120-page design specification and no running features. Which Agile Manifesto value does this MOST conflict with?

Correct answer: D. Working software over comprehensive documentation
The Manifesto values working software over comprehensive documentation. Two Sprints of documents and no usable product reverses that priority. Documentation still has value, but the Manifesto places more value on working software.
Question 36Scrum Events

Halfway through a Sprint, a retail chain's leadership drops the loyalty program that the Sprint Goal was built around. Who has the authority to cancel the Sprint?

Correct answer: A. The Product Owner
The Scrum Guide states only the Product Owner has the authority to cancel the Sprint, which may happen if the Sprint Goal becomes obsolete. Leadership can inform the decision, but the authority rests with the Product Owner.
Question 37Artifacts & Commitments

A software company has an organization-wide Definition of Done. One Scrum Team wants a lighter version so it can move faster. What does the Scrum Guide say?

Correct answer: B. All Scrum Teams must follow it as a minimum
The Scrum Guide says if the Definition of Done for an Increment is part of the standards of the organization, all Scrum Teams must follow it as a minimum. A team can add stricter criteria but cannot drop below the standard.
Question 38Scrum Team

A 9-person Scrum Team at a gaming studio proposes forming a 'test sub-team' with its own lead who reports progress to the rest. How does this fit the Scrum Guide?

Correct answer: D. It conflicts, since there are no sub-teams or hierarchies
The Scrum Guide states that within a Scrum Team there are no sub-teams or hierarchies; it is a cohesive unit of professionals. Specialists can collaborate closely without forming a separate group with its own lead.
Question 39Scrum Master in Practice

A new Product Owner at a nonprofit struggles to keep the Product Backlog ordered and understandable, and Developers often find items unclear. How should the Scrum Master help?

Correct answer: C. Help the PO find techniques for managing the backlog
The Scrum Guide says the Scrum Master serves the Product Owner by helping find techniques for effective Product Goal definition and Product Backlog management. Taking over the backlog removes accountability from the Product Owner rather than building their ability.
Question 40Scrum Events

With three days left in a Sprint, a Developer at an insurance company suggests skipping automated tests on the last two items so they can count as Done. What does the Scrum Guide say about the Sprint?

Correct answer: B. Quality goals do not decrease during the Sprint
The Scrum Guide says that during the Sprint quality does not decrease and no changes are made that would endanger the Sprint Goal. Skipping tests means the items would not meet the Definition of Done, so they could not count as part of the Increment anyway.
Question 41Scrum Theory & Values

Which statement BEST describes empiricism as defined in the Scrum Guide?

Correct answer: C. Knowledge comes from experience and decisions based on observation
The Scrum Guide says empiricism asserts that knowledge comes from experience and making decisions based on what is observed. Following fixed best practices assumes the work is predictable, which is the opposite of the complex work Scrum targets.
Question 42Artifacts & Commitments

A VP at a telecom company wants to rank five Scrum Teams by velocity and reward the highest. What is the BEST response?

Correct answer: A. Explain velocity is a team planning aid, not comparable
Story points and velocity are complementary practices, not part of the Scrum Guide. Each team sizes work on its own relative scale, so velocity helps that team forecast but is not comparable across teams. Normalizing points tends to cause inflation and gaming.
Question 43Scrum Team

Developers at a telecom company understand each backlog item but cannot see where the product is headed over the next year. Whose accountability includes developing and explicitly communicating the Product Goal?

Correct answer: B. The Product Owner
The Scrum Guide lists developing and explicitly communicating the Product Goal as part of the Product Owner's accountability for effective Product Backlog management. Stakeholders give input, but the Product Owner is accountable for the goal.
Question 44Scrum Master in Practice

Two Developers at a logistics company disagree sharply about coding standards, and the tension is affecting the whole team. What should the Scrum Master do FIRST?

Correct answer: A. Help the team work through it together
A Scrum Master coaches the team toward self-management, which includes resolving its own conflicts. Facilitating a conversation, and perhaps a team working agreement, builds that capability. Escalating or deciding for them should be a last resort, not the first step.
Question 45Scrum Events

A startup in a fast-changing market finds its one-month Sprints often deliver features customers no longer want. Which change does the Scrum Guide support?

Correct answer: C. Use shorter Sprints for more learning and less risk
The Scrum Guide says shorter Sprints can be used to generate more learning cycles and limit the risk of cost and effort to a smaller time frame. Sprints keep a consistent length, so varying them each time removes the regular cadence.
Question 46Scrum Theory & Values

Late in a release, a retail client asks to change a checkout feature after a competitor launched something similar. A team member says, 'Too late, the scope was agreed.' Which Agile principle BEST guides the response?

Correct answer: B. Welcome changing requirements, even late in development
One Agile principle is to welcome changing requirements, even late in development, because agile processes harness change for the customer's competitive advantage. Frequent delivery is also a principle, but it does not address the objection about fixed scope.
Question 47Artifacts & Commitments

A Scrum Team's last three Sprints delivered 24, 30 and 27 story points. About 135 points of work remain for a release. Using average velocity, how many more Sprints is a reasonable forecast?

Correct answer: D. 5 Sprints
Average velocity is (24 + 30 + 27) / 3 = 81 / 3 = 27 points per Sprint. Then 135 / 27 = 5 Sprints. This is only a forecast based on past results and should be updated as new information appears.
Question 48Scrum Team

A marketing director at a fitness app company attends every Sprint Review and gives useful feedback but does no work on the product. How is she best described in Scrum terms?

Correct answer: A. A stakeholder, outside the Scrum Team
The Scrum Team is one Scrum Master, one Product Owner and the Developers who create the Increment. People with an interest in the product who give feedback, like this director, are stakeholders. Giving input does not make someone a Developer.
Question 49Scrum Master in Practice

At a manufacturing company, annual bonuses reward individual heroics, and Developers avoid pairing because it lowers their personal numbers. How should the Scrum Master act?

Correct answer: B. Work with leaders to align rewards with teamwork
The Scrum Guide says the Scrum Master serves the organization, including leading, training and coaching it in Scrum adoption. Incentives that punish collaboration are a barrier to that. Tracking individual output would reinforce the problem.
Question 50Scrum Events

A team with three-week Sprints believes its Daily Scrum can run 20 minutes because, in its view, the Scrum Guide scales every timebox with Sprint length. What is correct?

Correct answer: D. It is 15 minutes regardless of Sprint length
The Scrum Guide sets the Daily Scrum as a 15-minute event for the Developers on every working day of the Sprint. Unlike Sprint Planning, Review and Retrospective, its timebox does not change with Sprint length or team size.
100% pass or full refund

Pass Scrum Master on your first attempt

Talk to an advisor on WhatsApp View Scrum Master Certification Training

The real Scrum Master exam at a glance

50questions
1htime limit
MCQmultiple choice
80%+aim for here

Score 80% or more on two different sets before you book the real exam. Need a plan for your weak topics? See how we help you pass, or get a full refund.

More free Project Management & Agile practice tests

See all 36 free practice tests →

Original practice questions written by CertOcean in the style of the Scrum Master exam. They are not real exam questions. Scrum Master and Scrum are trademarks of their owners. Real exam format: 50 questions · 60 minutes · passing score 37 out of 50 (74%).